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Qlik Cloud - UAE

Incident Report for Prod - Qlik Cloud Public

Resolved

As this incident is expected to continue for an extended period of time, we are moving to a more targeted communication model. Going forward, updates will be provided directly to affected customers via Email and Support Cases. Customers who require assistance related to this incident are encouraged to open a Support case or contact your Qlik representative for escalation.
We apologize for any inconvenience and appreciate your patience.
Posted Mar 10, 2026 - 15:26 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages.
AWS continues to work toward resolving the issues. We are actively monitoring progress and collaborating on recovery efforts.
The next update will be provided when there is any new additional information available.
Posted Mar 06, 2026 - 01:40 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages.
AWS continues to work toward resolving the issues. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 24 hours, or sooner when there is any new additional information available.
Posted Mar 05, 2026 - 01:48 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages.
AWS continues to work toward resolving the issues. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 24 hours, or sooner when there is any new additional information available.
Posted Mar 04, 2026 - 01:45 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 04, 2026 - 01:42 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages. The latest information from AWS is available at https://health.aws.amazon.com/health/status.
AWS continues to work toward resolving the issues. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 12 hours, or sooner when there is any new additional information available.
Posted Mar 03, 2026 - 13:57 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages. The latest information from AWS is available at https://health.aws.amazon.com/health/status.

AWS indicates that recovery will be prolonged because of physical damage sustained by the multiple availability zones. AWS continues to work parallel paths to restore physical facilities and also to create software-based mitigations with the goal to restore as much customer access as possible as quickly as possible.

We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 12 hours, or sooner when there is any new additional information available.
Posted Mar 03, 2026 - 02:00 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages. The latest information from AWS is available at https://health.aws.amazon.com/health/status.
AWS has indicated that recovery may take at least a day. We are actively monitoring progress and collaborating on recovery efforts.
The next update will be provided within 12 hours, or sooner when there is any new additional information available.
Posted Mar 02, 2026 - 16:36 UTC

Update

According to AWS, multiple Availability Zones in me-central-1 (UAE) are experiencing outages. The latest information from AWS is available at https://health.aws.amazon.com/health/status.
AWS continues to work toward resolving the issues. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 4 hours, or sooner when there is any new additional information available.
Posted Mar 02, 2026 - 12:30 UTC

Update

Our third-party vendor continues to work toward resolving the root cause. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 4 hours, or sooner when there is any new additional information available.
Posted Mar 02, 2026 - 08:29 UTC

Update

Our third-party vendor continues to work toward resolving the root cause, and service availability is improving. We are actively monitoring progress and collaborating on recovery efforts. The next update will be provided within 4 hours, or sooner when there is any new additional information available.
Posted Mar 02, 2026 - 04:30 UTC

Update

Our third-party vendor continues working to resolve the root cause and service availability continues to improve. We are monitoring progress closely and collaborating to apply updates. We will provide further updates between 4-8 hours from now or when additional relevant information becomes available or if there is a substantial reverse of the situation.
Posted Mar 01, 2026 - 23:43 UTC

Update

We are continuing to monitor our third-party vendor's progress toward recovery. We will provide updates as soon as additional information becomes available.
Posted Mar 01, 2026 - 18:59 UTC

Update

The third-party service provider continues to work towards recovery. We are continuing to work closely with them and are actively monitoring their progress.

We will share further updates here as they become available.
Posted Mar 01, 2026 - 17:04 UTC

Update

The issue remains related to the third-party service provider. We are continuing to work closely with them and are actively monitoring their progress.

For the most up-to-date information, customers may also refer to the provider’s status page. We will share further updates here as they become available.
Posted Mar 01, 2026 - 15:16 UTC

Identified

We’ve confirmed that the AWS ongoing issue in me-central-1 (Dubai) region is affecting our customers using Qlik services in Qlik Cloud. Our team continues to diligently work with AWS to mitigate the issue. We will keep you posted on any further updates.
Posted Mar 01, 2026 - 13:39 UTC

Investigating

We’re investigating a potential issue with Qlik Cloud – “UAE“. Updates will be provided here as new information becomes available during the resolution process. We apologize for any inconvenience and appreciate your patience.
Posted Mar 01, 2026 - 13:24 UTC
This incident affected: Qlik Cloud – AWS – Middle East (UAE).