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Qlik Cloud - All Regions: issues with Qlik Data Gateway - Direct Access data reload functionality

Incident Report for Prod - Qlik Cloud Public

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 17:18 UTC

Update

We have applied a permanent fix, and the issue is resolved. We'll continue monitoring the results to ensure that Qlik Cloud is fully operational and functioning correctly.
Posted Sep 17, 2024 - 16:22 UTC

Monitoring

The issue has been identified. We have applied a mitigation and Qlik Data Gateway - Direct Access data reloads functionality is being restored as we currently observe signs of improvement . We appreciate your patience as our team is diligently working to deliver a permanent fix.

We will provide the next update within approximately 60 minutes while the issue is being addressed.
Posted Sep 17, 2024 - 14:37 UTC

Investigating

We’re currently experiencing an issue affecting the Qlik Data Gateway - Direct Access data reload functionality. Other functionalities remain operational. Our team has identified the issue and diligently working on a resolution.
Posted Sep 17, 2024 - 13:29 UTC